We are excited to welcome you back into our facilities – your health and safety remain our highest priority. Be advised that our programming and events may be affected throughout the month. Please check back often our Family and MWR COVID-19 Page, as we regularly update our MWR Programs with new resources and information. Thank you for your understanding.

Army Community Service

Hours of Operation

Open for in-person counseling by appointment only. For assistance, please call +1(907)873-2479. Check the Family and MWR COVID-19 Updates web page for the most recent information.

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed

Contact

Arctic Avenue
Bldg. 661, 1st Floor Office 102
Google Map

WiFi Available

Tel:
+1(907) 873-2479

Military DSN Tel:
(317)873-2479

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Army Community Services (ACS) programs support Soldiers, civilian employees and Families in maintaining readiness by coordinating and delivering comprehensive, responsive services that promote self-reliance, resiliency and stability. Each program maximizes technology and resources, adapts to unique installation requirements, eliminates duplication in service delivery, and measures service effectiveness. 

Learn About Army Life

Army Family Team Building (AFTB) includes online and classroom classes covering topics such as Army life, self-development, and leadership skills. AFTB Level Modules feature:

  • Level Knowledge: Learn about Army life and how to maneuver through daily challenges by discovering how to decipher Army acronyms, utilize Community Resources, attain better financial readiness and understand the goal and impact of the Army mission on everyday life

  • Level Growth: Grow personally through self-development modules. The modules teach participants how to improve their communication skills, personal relationships, and stress management. Participants discover team dynamics, how to solve problems, and how to resolve personal conflict.

  • Level Leadership: Expand leadership skills, effective communication techniques, and mentorship skills by taking the training modules. Learn about different leadership styles, run an effective meeting, manage group conflict, and coach and mentor others. The Enlisted Spouses Course Series prepares enlisted spouses to assume additional responsibilities as their Soldiers progress through their positions as Drill Sergeants, Recruiters, and First Sergeants.

My Army OneSource: Army Family Team Building Contact your AFTB Program Manager for more information at DSN (317) 353-2382 or CIV (907) 353-2382.

Household Goods Lending Closet

Household Goods Lending Closet

When relocating to a new installation, you can borrow basic household good such as: 

  • Pots and pans 
  • Dishes 

For more information about the Lending Closet, contact +1 (907)873-2479.

Career Guidance & Employment Opportunities

The Employment Readiness Program (ERP) offers resources to help with your career plan and job search. Whether you’re a military spouse or Family member who just moved to a new installation, Retiree, or DoD civilian looking for new opportunities, or active duty Military, active Reserve, National Guard member, or Wounded Warrior, we’re here to help. 

Our services include:

  • Up-to-date information on local, national, and international employment opportunities, job market trends and education, and volunteer resources
  • Classes and seminars on:
    • Self-assessment and Career Exploration
    • Resume Writing
    • Interviewing Techniques
    • Dressing for Success
    • Networking
    • Entrepreneurship
  • Résumé critiques
  • Individual career assessments and counseling
  • Job fairs and other hiring events
  • Teen/youth employment information

Contact the Employment Readiness Program Manager at +1 (907) 873-2479 for more information.

Volunteer

Volunteers make a meaningful difference in the lives of Soldiers and their Families every day. Army Volunteer Corps (AVC) is designed to help you find local volunteering opportunities with organizations that benefit the Army community.

The AVC has redefined volunteering within the Army. We embrace existing volunteer programs, unite all volunteers who support Soldiers and Families, including the Active Force, National Guard and Army Reserve, and formalize the Army’s commitment to volunteerism.

Army Volunteer Corps can link volunteers with local volunteering opportunities. What can volunteering do for you?

  • Gain a sense of satisfaction/achievement by meeting challenges
  • Learn about the Army, its sister services and the community
  • Acquire new skills and or expand old ones
  • Obtain work experience
  • Build new friendship and become a cohesive part of the community

Army OneSource: Find Volunteer Opportunities In Your Community Contact the Volunteer Corps Coordinator at + (907) 873-2479 for more information.

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Get Connected!

Volunteer – Find opportunities to stay busy by giving back to your community!

The Volunteer Management Information Management System (VMIS) gives the Army a real-time snapshot of volunteer activities at any given time at any given installation. You may search for volunteer opportunities, log your hours, and document training and awards all on one site. Best of all, the information travels with you when you PCS or ETS. It provides you with a complete volunteer history, whether you are just tracking your volunteer activities or using the information to search for employment. Remember, you must track all-volunteer hours through the VMIS System.

Access the VMIS site:  

Log on to www.myarmyonesource.com 

  • Click on Volunteer tools (upper right-hand corner).
  • Now you should see the page that says, “I am looking for volunteer opportunities.”
  • Click on the switch to OCONUS.
  • Click on the map where it says Alaska.
  • Go to the bottom of this page and filter by the organization, change the record page to 200, apply filter – it’s easier to find positions this way.
  • Select a position you are interested in, and then click to apply at the bottom of the page.

NoteIf you are a first time user, you must register first. Follow the steps below to apply. 

1st-Time Users Registration

  • Click on the Registration for this site (upper right-hand corner)
  • Complete the registration information.
  • Click continue.
  • Verify Information, click Register at the bottom of the right-hand corner.
  • The screen will show “Registration Complete” and “Thank you for registering. You have been pre-approved and logged into the site.”
  • Click on Continue (returns to the home page).

Apply for a position (once registered)

  • Follow the steps above, then:
  • The position description will open on the screen.
  • Scroll to the bottom and click on submit.
  • The screen will say, “Volunteer Application sent.”
  • The screen will say, “What would you like to do next?”
  • An email will be sent to the Organization Point of Contact (OPOC), who must approve your application in VMIS before you can begin logging volunteer hours. 

Log in your hours

  • Log in to www.myarmyonesource.com
  • Click on LOG IN at the top of the page
  • Click on VOLUNTEER TOOLS (upper right-hand corner).
  • Click on Volunteer Activity.
  • You will find all your registered positions under this tab.
  • To enter for the current month, select day, then Add for Open Dates.
  • To enter historical hours, choose the period, and add.
Exceptional Family Member Program (EFMP)

The Exceptional Family Member Program (EFMP) provides comprehensive support to Family Members with special needs. EFMP takes an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs.

An exceptional Family member may be a child or an adult with any physical, emotional, developmental, or intellectual disorder that limits the individual's capacity to engage in pursuits with peers or that requires:

  • Special treatment
  • Therapy
  • Education
  • Training
  • Counseling

Soldiers with Exceptional Family Members are required to register for EFMP and keep enrollment information current. 

Some of the conditions that would qualify a person as an exceptional Family member include:

  • Asthma
  • Epilepsy
  • Diabetes
  • Developmental delays
  • Speech
  • Language
  • Hearing or visual impairment
  • Behavioral issues
  • Physical disabilities and mental health disorders

Respite Care Information Army One Source: Exceptional Family Member Respite Care Program

Enrollment and Screening Information US Army Medical Department: Exceptional Family Member Program Contact the ACS EFMP Manager for assistance at DSN (317) 353-4243 or CIV (907) 353-4243.

Survivor Outreach Services

Many times, after the loss of a Soldier, unresolved issues or questions come up long after the Casualty Assistance Officer (CAO) has concluded his or her duties. In addition to the grief the Family will suffer, they may also be faced with issues and questions built around the life of an Army Family. Those left behind often: 

  • Wonder if there is anyone out there that understands 
  • Need local resources for support 
  • Want reliable information about programs, services, and benefits available to them, but aren't sure where to go or how to find them 

In keeping with the Army's commitment to its Soldiers, the Soldier Outreach Services (SOS) delivers on that commitment by providing dedicated and comprehensive support to Surviving Families who have lost a Soldier, whether active, reserve, guard or retired. The SOS can provide support, information, and services as long as they are needed. 

Program Support Coordinators are on hand to: 

  • Meet in person with Surviving Families 
  • Listen with compassion and offer reassurance 
  • Provide information and referral to appropriate resources 
  • Ensure Surviving Families receive all benefits to which they are entitled 
  • Encourage our Surviving Families to remain an integral part of the Army Family for as long as they desire 

For more information, contact the local SOS Support Coordinator/Liaison at DSN (317) 353-4004/4369 or CIV (907) 353-4004/4369. My Army OneSource: Survivor Outreach Services 

 

Gold Star Pins 

http://www.goldstarpins.org is aimed at raising awareness of the Gold Star Pin and to ensure that our Gold Star Families receive the respect and honor they are due. 

When you see someone wearing one of the Gold Star Pins, know that he or she has lost a loved one who selflessly served our nation. 

Soldier and Family Assistance Center (SFAC)

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

- Entitlement and Benefits Counseling

- Military Personnel Services, such as ID cards

- Educational Services

- Transition/Employment Assistance

- Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

- Travel pay for Family members on Invitational Travel Orders (ITO)

- Substance Abuse information and referral for Family members

- Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

-          Entitlement and Benefits Counseling

-          Military Personnel Services, such as ID cards

-          Educational Services

-          Transition/Employment Assistance

-          Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

-          Travel pay for Family members on Invitational Travel Orders (ITO)

-          Substance Abuse information and referral for Family members

-          Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

-          Entitlement and Benefits Counseling

-          Military Personnel Services, such as ID cards

-          Educational Services

-          Transition/Employment Assistance

-          Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

-          Travel pay for Family members on Invitational Travel Orders (ITO)

-          Substance Abuse information and referral for Family members

-          Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

-          Entitlement and Benefits Counseling

-          Military Personnel Services, such as ID cards

-          Educational Services

-          Transition/Employment Assistance

-          Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

-          Travel pay for Family members on Invitational Travel Orders (ITO)

-          Substance Abuse information and referral for Family members

-          Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.​​​​​​​

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

-          Entitlement and Benefits Counseling

-          Military Personnel Services, such as ID cards

-          Educational Services

-          Transition/Employment Assistance

-          Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

-          Travel pay for Family members on Invitational Travel Orders (ITO)

-          Substance Abuse information and referral for Family members

-          Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.​​​​​​​

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

-          Entitlement and Benefits Counseling

-          Military Personnel Services, such as ID cards

-          Educational Services

-          Transition/Employment Assistance

-          Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

-          Travel pay for Family members on Invitational Travel Orders (ITO)

-          Substance Abuse information and referral for Family members

-          Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.​​​​​​​​​​​​​​

Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

The services identified to date to be present or coordinated in the SFAC are:

- Entitlement and Benefits Counseling

- Military Personnel Services, such as ID cards

- Educational Services

- Transition/Employment Assistance

- Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services

- Travel pay for Family members on Invitational Travel Orders (ITO)

- Substance Abuse information and referral for Family members

- Coordination of Legal and Pastoral Services

IMCOM: Soldier and Family Assistance Center (SFAC)

Contact your local SFAC Representative for more information.​​​​​​​

 

 

 

 

Family Advocacy Program

The Army Family Advocacy Program (FAP) helps Soldiers and Families recognize and meet the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen Army Families, enhance resiliency and relationship skills, and improve quality of life. 

We are also dedicated to helping Soldiers and Families with the complex challenges related to domestic abuse, child abuse, and neglect. We focus on prevention, education, prompt reporting, investigation, intervention, and treatment.

There are additional programs within the Family Advocacy Program that help with specific needs.

  • Emergency Placement Care Program (EPC)
  • Respite Care
  • Victim Advocacy Program (Domestic Violence)
  • FAP Education and Prevention
  • New Parent Support Program (NPSP) 
  • Sexual Assault & Domestic Violence
  • Support Groups and Enrichment Classes
  • Alternative Services

Army Community Service Front Desk DSN +1(317) 353-4227 CIV +1(907) 353-4227 can connect you with the above programs.

 

Victim Advocacy Program

The Victim Advocacy Services Program provides comprehensive support to victims of domestic abuse, including crisis intervention, safety planning, and help to secure medical treatment for injuries, information on legal rights and proceedings, referral to military and civilian shelters, and other resources. Victim Advocacy services are available 24 hours a day 7 days a week. 

If you need help, please call the National Domestic Violence Hotline at 1-800-799-7233. You should also contact the Domestic Violence 24/7 Hotline: +1(907) 799-9770.

 

New Parent Support Program (NPSP)

Helps to build strong, healthy military Families for Soldiers and Family members who are expecting a child, or have children up to 3 years of age. Through various supportive services, classes, and home visits, we help new parents learn to cope with the everyday demands of parenthood, as well as stress, isolation, and post-deployment reunions. 

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and, counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response Program (SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP) 
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin.

Sexual Harassment Assault Response and Prevention: 

SHARP 24-hour Response Hot Line: +1 (877)995-5247


Victim Advocacy Program

The Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day, 7 days a week to Soldiers and Family members.

 

New Parent Support Program 

The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention, and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and, counseling, and intervention services.

Emergency Placement Care Program (EPC) Victim Advocacy Program (Domestic Violence) Sexual Harassment and Assault Response Program (SHARP) FAP education and prevention New Parent Support Program (NPSP)  Support groups and enrichment classes

 

Sexual Harassment Assault Response and Prevention: 

SHARP 24-hour Response Hot Line: +1 (877)995-5247

 

Victim Advocacy Program

The Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault. Including crisis 

Contact the Family Advocacy Program Manager to begin.

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and, counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response Program (SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP) 
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin.

Sexual Harassment Assault Response and Prevention: 

SHARP 24-hour Response Hot Line: +1 (877)995-5247


Victim Advocacy Program

The Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day, 7 days a week to Soldiers and Family members.

 

New Parent Support Program 

The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and, counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response Program (SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP) 
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin.

Sexual Harassment Assault Response and Prevention: 

SHARP 24-hour Response Hot Line: +1 (877)995-5247


Victim Advocacy Program

The Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day, 7 days a week to Soldiers and Family members.

 

New Parent Support Program 

The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

 

Need Help with Finances?

Financial Readiness Program

The Financial Readiness Program (FRP) combines consumer affairs and financial counseling with emergency financial assistance. FRP provides a wide range of services to assist Active Duty and retired military, their eligible Family members, Department of the Army civilians, active duty Reserve Component Soldiers and Survivors with their personal financial affairs. The FRP supports commanders in maintaining unit financial readiness while assisting Soldiers and Families to achieve self-sufficiency and long-term financial stability. Some of the FRP services include:

  • Budgeting and debt management
  • Credit reports and scores
  • Investing and the Thrift Savings Plan
  • Preparing for major life events such as deployments, divorce, marriage, large purchases, etc.

Contact the Financial Readiness Program Manager at +1 (907) 873-2479.

 

Army Emergency Relief (AER)

AER is a private nonprofit organization that provides emergency financial assistance to Soldiers and their Families. AER helps with emergency financial needs:

  • Food
  • Rent Utilities
  • Emergency transportation & vehicle repair
  • Funeral expenses
  • Medical/dental expenses
  • Personal needs when pay is delayed or stolen
  • Other emergency financial needs.

AER partners with other military aid societies to enable local assistance for service members from the Air Force, Navy, Marine Corps, and Coast Guard. AER also provides scholarships toward education. AER gives spouses and dependent children of Army Soldiers great opportunities for their first undergraduate degree (some scholarships can reach $4,000 annually)! Application information can be found online at www.aerhq.org. Contact the Army Emergency Relief Program Manager at DSN (317) 353-7453 or CIV (907) 353-7453.

Army Family Action Plan (AFAP)

The Army Family Action Plan (AFAP) is your platform to voice quality-of-life issues, feedback, ideas, and suggestions. It’s the best way to let Army leadership know about what works, what doesn’t, and how you think problems can be resolved. We give Active and Reserve Component Soldiers, Army Civilians, Retirees, Survivors, and Family members a primary tool to help identify issues and concerns and shape your standards of living.

You can submit issues at your garrison’s Army Community Service office or to a unit Family Programs liaison. The information you submit gives Army leadership insight and helps foster a satisfied, informed, and resilient Army Community.

AFAP makes a meaningful difference. Since AFAP was created in 1983, 698 issues have been submitted, resulting in 128 legislative changes, 186 Department of Defense or Army policy changes, and 210 improved programs or services.

Here’s a sample of AFAP results:  

  • Dedicated Special Needs Space in Child, Youth, and School Services (CYSS)
  • Distribution of Montgomery GI Bill benefits to dependents  
  • Annual Leave carryover increase from 60 to 75 days 
  • Extended educational benefits for Spouses
  • Dental and visual insurance coverage for Federal Employees
  • Medical Coverage for Activated Reserve Component Families
  • Military pay table (targeted pay raises) 
  • Military Thrift Savings Plan 
  • TRICARE for Life for eligible Retirees
  • Funding for Better Opportunities for Single Soldiers (B.O.S.S.)
  • Active Duty Enlisted Soldier Compassionate Reassignment Stabilization
  • SGLI increases
  • Minimum standards for Army Child Care
  • In-state tuition for Military Dependents

To submit an issue or suggestion, go to your local Army Community Service office.

Military & Family Life Consultants (MFLC)

Military and Family Life Counselors (MFLCs) are available to help Service Members and their Family Members deal with deployment and redeployment issues, relationship issues, parenting challenges, communication problems, stress and anxiety, depression, grief and more. Services are free and confidential.

If you would like to speak to an MFLC, please call the following numbers to set up a time to meet or to set up a telehealth appointment.